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Solutions Architect, Lead-to-cash Manager, Advisory Services Senior Manager

Solutions Architect, Lead-to-cash Manager, Advisory Services Senior Manager - Performance Improvement - Customer-Sales & Service Today's companies are experiencing unprecedented digital growth as digital-physical systems, powered by Internet of Things and fuelled by data, create a fully interconnected society. Increasing customer demands require companies to create a seamless experience across all channels. It's an increasingly complex, digitized, fast-changing and interconnected world and as part of the Customer Sales & Service practice, you'll help leading companies across industries strategize and execute on their future customer vision and experience.   The opportunity   With rapid growth across digital, we're looking for people in a wide range of focused areas. So whether you're interested in customer service, customer experience, sales strategy, digital strategy, or social selling, we have a role for you. Whichever you choose, you can expect to work in a truly leading-edge environment, surrounded by some of the most engaging and knowledgeable colleagues in the business. This is also an opportunity to get in on the ground floor as our practice expands and be a part of creating and executing a vision for the future in an entrepreneurial environment within the larger firm.   Your Key Responsibilities   In this role, you'll work on a dynamic mix of projects helping our clients solve some of their most pressing issues. Working in diverse, inclusive teams to build relationships with our clients, you'll deliver innovative high quality work products. As a Senior Manager and Sales Engagement Lead, you will oversee the development of the overall sales strategy, execution of that vision and management of client delivery.   Skills and attributes for success   To qualify for the role you must have Experience across multiple full lifecycle technology-enabled Lead-to-Cash business transformations, enabled by CRM, CPQ, CLM, Order Management, Fulfillment, Billing, Integration, and other technologies that help clients reinvent their future state customer sales and service delivery models. Experience helping clients design/develop the following across Lead-to-Cash: Functional/business architecture Application architecture Data architecture Integration architecture Specific experience with common CRM systems architecture, including: Microsoft Dynamics, SAP C4C, and Salesforce.com Specific experience with common CPQ systems architecture, specifically: Apttus CLM, Callidus CPQ, and Oracle CPQ Experience with common enterprise ERP systems architecture across lead-to-cash, specifically SAP R3/HANA S4, Oracle ECC/Fusion Experience with common enterprise integration applications Experience with data architecture across customer/product master data and transactional data Past experienceworking with IT and business stakeholders to achieve expected outcomes Bachelor's Degree with 5+ years of work experience as a solution architect in consulting and/or IT A valid passport and US driver's license; willingness and ability to travel estimated 80% both domestically and internationally Ideally, you'll also have Past experience in consulting, sales operations, customer sales or other relevant experience in a client facing role. What we look for   We're seeking passionate leaders with a strong digital vision and a desire to stay on top of both customer experience, customer service, and digital trends across all customer touchpoints and who value diversity and inclusion who team to provide our clients with innovative solutions. If you have a genuine passion for helping clients define and execute on their customer service and future sales vision, EY's Customer Sales & Service Practice could be the next step in your professional journey.   What working at EY offers We offer a competitivecompensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed tosupport your physical,financialand social well-being. Plus, we offer: The opportunity to manage a portfolio of talent within a designated service line A collaborative environment where everyone works together to create a better working world Excellent training and development prospects, both through established programs and on-the-job training An excellent team of accessible senior colleagues, dedicated to managing and varying your workload About EY   As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. UNI00CR2
Salary Range: NA
Minimum Qualification
5 - 7 years

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