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Call Center Representatives

Job Description

Are you ready to plant your career where it can thrive?


TruGreen, America's #1 lawn care company, is hiring Call Center Representatives. Our Representatives enjoy a great work environment with advancement opportunities - we promote from within! We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals.


As a Call Center Representative, you'll enjoy a competitive hourly pay rate plus commission and company benefits including:



  • Paid Time Off (PTO)

  • Medical, Vision, Dental and more

  • 401K options after 90 days of employment


There is also paid company training for these positions.


What does a Call Center Representative do?


You will receive inbound and places outbound calls to sell or upsell new and existing customers by assessing their needs and suggesting or offering alternative products or services.


What are the qualifications?


To be successful in this position, you will need:



  • Strong verbal and written communication skills

  • Basic knowledge of Microsoft Word, Excel, Windows and Outlook

  • Knowledge of sales and up-selling techniques (e.g. overcoming objections, closing sales, suggestive selling)

  • Data entry skills with computer

  • Ability to work evenings, weekends, and holidays

  • Ability to build customer relationships and provide customer service


What education/experience do I need?



  • High school diploma or GED is required

  • Sales, telemarketing, and/or call center experience is strongly preferred


TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more copy and paste this URL into your browser: www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf


TruGreen performs pre-employment testing.


Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.



Company Description
TruGreen provides all the service you need for a healthy lawn including fertilization, weed control, aeration, and lawn disease and insect control. While TruGreen does not provide landscaping services or mowing, we do provide tree and shrub plans offering protection against insects and disease. We also offer TruNatural, a 100% natural lawn care option. Services vary by market based on weather conditions, soil types, grass varieties and other local factors.



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